[Customer Support / Remote] - Anywhere in U.S. / Up to $65K per year / Comprehensive healthcare coverage / Retirement savings plan / PTO / Computer & equipment provided - As a Customer Service Specialist at Superhuman, you will: Respond to customer inquiries and complaints in a timely and professional manner; Provide accurate information and solutions to customer issues; Maintain a high level of product knowledge to effectively assist customers; Troubleshoot technical problems and escalate to appropriate departments when necessary; Document all interactions with customers in a detailed and organized manner; Proactively identify and address potential customer concerns before they escalate...Hiring Immediately >>