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Join to apply for the Service Manager | Fort Smith, AR role at Stribling Equipment

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Join to apply for the Service Manager | Fort Smith, AR role at Stribling Equipment

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Stribling Equipment, LLC is one of the largest and most respected John Deere dealerships in the region, proudly serving Mississippi, West Tennessee, and Arkansas. We specialize in new and used construction, compaction, forestry, and concrete equipment—backed by a full range of parts, service, rentals, and training. As we continue to grow, we're seeking a driven and experienced Service Manager to lead our talented team and help deliver the exceptional support our customers count on.

Stribling offers a dynamic and rewarding career path, with comprehensive training, exceptional earning potential, and significant opportunities for professional growth. If you're seeking a long-term career with a respected industry leader, this is an ideal opportunity.

Training

As a Stribling Equipment Service Manager, you will enroll in our 90-day training program that will involve job shadowing and training by our experienced service team, training from the various departments with which you will interact regularly, and exposure to our corporate culture and leadership. This field-based training will assist in your education of our industry, customers, and solutions, as well as allow you to observe these skills taught in action. You will receive training on customer relationship skills, John Deere equipment, and dealership operations throughout the program.

Essential Duties And Responsibilities

• Responsibilities include maintaining a schedule of shop and field work
• Assigning personnel to specific work orders and providing resources that will assist Service Technicians in the repair of equipment
• Supervision of the opening, updating, and closing of work orders
• Planning assistance and accomplishment of key performance goals and objectives
• Participation in the budgeting and forecasting process
• Profit and Loss (P&L) accountability
• Maintaining and monitoring detailed records of repair orders and other required data, including but not limited to DOT requirements, payroll information, and asset service records.
• Administering product improvement programs from John Deere for machines assigned to the branch operation
• Ordering and maintaining needed shop and field service supplies
• Ensuring customer satisfaction through phone calls and potentially on-site visits
• Coordinating with our corporate team to remain informed and current on John Deere programs, warranties, and machine specifications
• Acting site safety coordinator as the Service Manager
• Monitors technical training assignments, coordinates work schedules to promote training accomplishment, and reports training accomplished to the service team
• Inspecting and data entry for internal machines as well as customer machines
• Product support, business recruitment & coordination
• Machine monitoring & required action for machines assigned to the branch operation
• Experience in the Agricultural or Construction Industry is highly preferred
• BS Degree in an applicable field such as Business Administration, Agriculture Economics, Agricultural Engineering, Agribusiness, Construction Management, Forest Resource Management, etc.
• Experience may be considered instead of education
• Practical Business and Mechanical knowledge
• Solid Time Management Skills in a Highly Productive Environment
• Interpersonal and Communication (verbal & written) Skills
• Detail Oriented, Organized, Ability to Multi-Task
• Ability to Build Strong Customer Relationships
• Ability to Work Well Within a Team Environment
• Proficient use of computers and software such as Microsoft Office Suite and other web-based applications
  
  

Benefits

• Great Compensation Opportunities
• John Deere Certification
• Climate Controlled Environment
• Company Provided Promotional Clothing
• Exceptional Incentives & Benefits
• Medical | Dental | Vision Insurance
• Company paid Short-Term and Long-Term Disability Insurance
• In-House Training
• 401(k) Retirement Plan
• Advancement Opportunities
  
  

Stribling Equipment promotes a safe and drug-free workplace. The successful candidate must pass all pre-employment screenings, which include a background check and drug test upon offer acceptance.

Stribling Equipment, LLC is an Equal Opportunity Employer

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Machinery Manufacturing

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