Job Details

Find your calling at Mercy! The Advanced Patient Services Representative plays a crucial role in ensuring the smooth operation of the clinic practice by managing patient interactions, administrative tasks, and providing exceptional customer service. This position requires a high level of professionalism, communication skills, and the ability to handle a variety of responsibilities efficiently. Position Details: Minimum Qualifications Education: High school diploma or equivalent. Experience: Proficient in both Patient Services Representative and Advance Patient Services Representative competencies, as verified by department leader. Skills, Knowledge and Abilities: - Knowledge of medical terminology, insurance practices, and billing procedures. - Strong verbal and written communication skills are essential for interacting with patients, healthcare professionals, and other staff members. The ability to communicate effectively and professionally is crucial in this role. - Proficiency in ba...Representative, Clinic, Patient, Patient Services, Healthcare, Customer Service, Retail